Riwal, the aerial work platform and telehandler rental specialist, has launched the Riwal Rental App.
Riwal’s Rental App, which was designed specifically for its customers, allows them to browse, reserve and schedule aerial work platforms in one seamless process.
The Riwal Rental App is part of the company’s digital strategy to enhance customer connectivity and engage in new markets. The app’s interface is highly user friendly for customers, who will also be assisted via the app’s live-chat functionality. In addition, customers with an Access4U customer portal account can easily manage their entire rental activity in the app. Ultimately, the app will enhance job-site productivity and the customer experience.
At the moment, the Riwal Rental App has been rolled out in Denmark, Sweden, Belgium, The Netherlands, UK, France, Germany, Poland and Slovenia. Other countries will soon follow. It is available in Android now, and the iOs version will be available later this year.
Norty Turner, CEO of Riwal, comments: “This new online platform provides our customers with a digital tool to simplify their way of interacting with us. We are committed to delivering the best customer experience, which now includes the rental app. We have created a self-service rental experience that is information rich and is mobile and user friendly to our customers who will increasingly operate in a more digital way.”